Privacy Policy
F.A.O. Jewelers Privacy Policy
This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of our website (“Site”). We use your Personal Information only for providing and improving our services and the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
While using our Site, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, phone number, email address, and other contact details (“Personal Information”).
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
In addition, we may use third-party services such as Google Analytics or similar tools that collect, monitor, and analyze this data to help us improve our website and customer experience.
Communications
We may use your Personal Information to contact you with newsletters, promotional offers, appointment reminders, order updates, special promotions, or other information related to F.A.O. Jewelers products and services. You may opt out of these communications at any time.
Verbal Opt-In and SMS Communications
F.A.O. Jewelers may collect verbal or written consent from customers to receive text messages. Customers may opt in to receive messages either in person at our physical location, through our website, or over the phone.
When a customer provides a phone number, they may be asked if they would like to opt in to SMS-based communications such as order updates, appointment reminders, promotional offers, or customer service follow-ups.
Customers will be informed that:
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Message and data rates may apply
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Message frequency may vary
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They can text HELP for support or more information
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They can text STOP at any time to unsubscribe and no further messages will be sent
At no time will your information be sold or shared with third parties for marketing purposes.
By submitting a contact form or signing up for text messages, you consent to receive text messages from F.A.O. Jewelers at the number provided, including messages sent by automated systems where applicable. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or using an unsubscribe link where available. Reply HELP for help.
Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.
Like many sites, we use cookies to collect information and improve user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Site may not function properly.
Security
The security of your Personal Information is important to us. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Changes to This Privacy Policy
This Privacy Policy is effective as of 01.01.2026 and will remain in effect except with respect to any changes in its provisions in the future, which will be effective immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Site after we post any modifications will constitute your acknowledgment of the changes and your consent to abide by the updated policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided or by placing a prominent notice on our website.